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Posted by2 years ago
Archived
So, Ordered a couple 120ml bottle of Cuttwood juice for myself as a treat (normally don't order anything other than the $20/25 120mls from many of the vendors on here). After waiting 5 days to hear something, or see an order update on their website or ANYTHING I eventually e-mailed them. No Response. After 8 days, I e-mail them threatening to call my bank and start the chargeback process. Less than 2 hours later I had a message from USPS with my tracking number (they hadn't actually received the package yet. just the order)
WCVS posts daily blogs, tweets, e-juice reviews, etc. but they can't find the time to process orders or respond to their paying customers until the threat of chargeback comes up? That is absolutely ridiculous. I am never ordering from this company again.
After doing a bit of research, they are owned by penny auction site pennygrab.com. I guess if it isn't one scam with these guys it's another.
I have literally had orders processed and shipped out faster by vendors that have a single employee and the business is being run out of their basement while running a well-received reddit sale.
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